Against Simplicity.
Conventional product wisdom treats complexity as a problem to be reduced. At tonies — IoT, licensed content, subscriptions, global distribution — complexity is the moat.
Event page →Each chapter was a different mission, a different stage, a different country. Range is what lets me borrow across them: subscription retention from EdTech into connected hardware, loyalty economics from retail into D2C, enterprise rigour from B2B SaaS into consumer teams.
International D2C growth; engage families with new hardware + digital products to expand LTV.
12M+ Tonieboxes and 100M+ Tonies sold. Acquisition & retention efforts driving an average 40 screen-free minutes played per toniebox.
Subscription revenue growth and retaining active learners.
10M+ learners. 230M+ revenue scale. Doubled the PM team and scaled discovery in cross-functional teams.
2014 – 2017 Housing-community SaaS that was ahead of its time.
Entrepreneurial learning through a GTM failure — what I'd do differently has shaped every product I've built since.
2015 – 2017 Engage shoppers to collect & spend loyalty points across 20 brands.
15M+ Shukran members. 1,500+ stores. 15 e-commerce brands.
2009 – 2015 Build an e-procurement & e-invoicing solution concept-to-revenue.
Multi-million-dollar ARR. Guided procurement innovation through 5 patents. Turned launch customers into references.
Embedded automobile controllers. ERP integration & data engineering. Cash-flow visibility for a $15Bn conglomerate.
The discipline behind software craft as a baseline.
Conventional product wisdom treats complexity as a problem to be reduced. At tonies — IoT, licensed content, subscriptions, global distribution — complexity is the moat.
Event page →
Five pieces I'd point you to first. The full archive runs to 140+ posts across product, teams, transformation, and the practice of building.
Choosing what to do is the easy half. Choosing what not to do — and defending the cut when the room disagrees — is the work.
Strategy is a set of choices. If every item has unanimous support, you're optimising for comfort.
Most alignment meetings exist because someone isn't empowered to decide.
At 17, at 29, at 31. Each time: no playbook, no safety net.
Credentials tell you what someone has done. Judgement tells you what they'll do when the situation doesn't match the playbook.
I love being part of hungry teams that want to reinvent — and I bring three commitments that don't change, no matter the industry, market, or stack.
What excites me: ambitious teams turning complexity into compounding value, and a mandate where the transformation work is just beginning — the specifics are in what's next. For advisory, speaking, mentoring or hiring conversations, write to me — I reply to everything I can within a week.
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